Refund and returns

Overview

You have 30 days from the purchase date to request a refund or return. After 30 days we can’t offer a full refund or exchange.

To be eligible, items must be unused, in the same condition you received them, and in the original packaging where applicable. We’ll ask for a receipt or other proof of purchase.

Refunds

Once we receive and inspect your return, we’ll email you to confirm we’ve got it and whether the refund is approved. Approved refunds go back to your original payment method via Stripe.

If a refund seems late, check your bank or card statement first — posting can take a few business days. Still stuck? Email us at hello@girlgeekacademy.com.

Exchanges and damaged items

We replace items that arrive defective or damaged. Email hello@girlgeekacademy.com with your order details and photos if helpful, and we’ll sort a replacement or refund.

Return shipping

Mail returns to:

Girl Geek Academy
P.O. Box 24416
Melbourne VIC
Australia

You’re responsible for return postage. Outbound shipping you paid at checkout is non-refundable, and return shipping isn’t refunded either.

Need help?

Questions about an order, refund, or return? Contact hello@girlgeekacademy.com or head back to the shop.